Air Source Heat Pumps
Heat Pumps Norfolk – Professional Heat Pump Installation Across East Anglia
Embrace Efficiency and Sustainability with £7,500 Government Vouchers!
Looking for efficient, eco-friendly home heating? Our team of heat pump specialists in Norfolk and Cambridgeshire are here to help you unlock the benefits of air source heat pumps for homes — combining expert guidance with seamless heat pump installation services.
At EOC, we’re proud to be a Daikin D1+ Premium Partner, providing industry-leading Daikin heat pumps backed by a seven-year warranty. This partnership ensures our customers receive only the highest-quality systems and professional installations designed to last.
Unlock the Power of Green Heating
Welcome to the future of sustainable home heating. With the Boiler Upgrade Scheme (BUS), homeowners across Norfolk and East Anglia can now access £7,500 vouchers to make heat pump installation more affordable than ever.
Our expert team will guide you through the entire process — from eligibility checks to full installation — helping you take advantage of this fantastic opportunity.
Why Choose a Heat Pump for Your Home?
- Incredible Savings ✅
Enjoy £7,500 government vouchers that make upgrading to heat pumps for homes more affordable than ever. - Zero VAT for a Limited Time ✅
Benefit from 0% VAT on your new heat pump installation, reducing costs while boosting efficiency. - Outstanding Efficiency ✅
Our air source heat pumps are up to four times more efficient than traditional gas boilers, helping you cut energy bills and maintain a consistently comfortable home. - Eco-Friendly Heating ✅
Choose a greener future with zero direct CO₂ emissions. Installing a heat pump for your home not only reduces your carbon footprint but supports sustainable living in Norfolk and beyond. - Trusted Quality ✅
All of our installations are MCS-accredited, ensuring the highest standards of safety, performance, and efficiency for every heat pump installation.
Let Us Guide You Through the Process
Book Home Visit Appointment
Book Home Visit AppointmentCall us on 01366 384200 or email us at enquiries@eocservices.co.uk to arrange a convenient appointment with one of our heating experts to discuss the most suitable options for your home.
Survey carried out at property
Survey carried out at propertyWe will visit your home at the agreed time to understand your needs and carry out a thorough survey, measuring all areas — especially those where heat can escape (i.e. windows and doors).
Heat loss calculations and design
Heat loss calculations and designArmed with all the information and data gathered during our survey, we will return to our offices and, using the most up-to-date methodology and guidance from MCS, size and design your new, efficient heating system.
Certificate and quote provided
Certificate and quote providedFollowing our thorough design process, we will provide you with a clear, detailed quotation and usage estimates.
EOC apply to Boiler Upgrade Scheme (BUS)
EOC apply to Boiler Upgrade Scheme (BUS)With your consent, we will apply for the £7,500 Boiler Upgrade Scheme grant on your behalf. If you own your own home and have a valid EPC, your application is normally approved quickly with little fuss (self-builds are also eligible).
Installation carried out
Installation carried outUpon approval of the BUS grant, we will schedule the installation with you and send one of our professional, experienced teams to install your new, efficient heating system, causing minimal fuss and disruption.
Installation registered with relevant bodies
Installation registered with relevant bodiesOnce commissioning of your new system is complete, it is time to register your heat pump with MCS, Building Compliance, and all other relevant bodies
BUS grant claimed on behalf of customer
BUS grant claimed on behalf of customerAfter the installation is finished and the paperwork completed, we will redeem your BUS voucher. You will only need to pay the difference between the voucher value and the total cost; the scheme will then pay EOC directly, keeping the process simple for you, the end user.
Handover and Homeowner Pack supplied
Handover and Homeowner Pack suppliedOn the day of commissioning, we will have already demonstrated the controls and given you the best advice on how to run the system. We will also provide you with a handy pack containing all certificates, documents, and user manuals.
Ongoing service and maintenance plan agreed
Ongoing service and maintenance plan agreedThe final stage for us is to get back in touch to arrange your ongoing maintenance plan, helping to support your manufacturer’s warranty.
Contact Us Today
Don’t miss your chance to upgrade your home heating system. Contact EOC today to learn how our heat pump specialists in Norfolk can help you claim your £7,500 voucher and enjoy the benefits of a modern, efficient air source heat pump installation.
We install heat pumps across East Anglia, within an hour’s drive of our Downham Market office, covering:
Norwich
Peterborough
Cambridge
Thetford
Make the switch to sustainable heating — choose EOC for Heat Pumps in Norfolk and start saving energy, money, and the planet.
FAQs
What is an air source heat pump?
An air source heat pump is a renweable heating system that extracts air from the outside, which in turn warms a refrigerant by being placed under high pressure to increase the temperature, this is then used to warm your home and hot water. An air source heat pumps works in cold weather and is much more efficient than traditional gas or electric boilers.
Would my home suitable?
Most home are suitable - the ideal property has good insulation and enough space for the unit to outdoors. We can assess your home in a free survey to confirm whether an air source heat pump is right for you.
What is involved?
The installation includes a survey of your property, sizing the system to meet your heating needs, fitting the outdoor unit and indoor components and connecting it to your heating system. This takes 1 to 3 days depending on your home's layout.
Do I need to upgrade my radiators?
You may need to upgrade your radiators or install larger ones as heat pumps operate at a lower flow temperature than traditional boilers. During your survey we can advise if radiator changes are recommended.
Is it environmentally friendly?
Yes! Air source heat pumps are renewable because they use heat from the air and produce much lower carbon emissions than other traditional methods - they can significantly reduce your environmental impact.
What happens during installation?
1. Initial survey and system design.
2. Positioning and installation of the outdoor unit.
3. Connection to indoor heating and hot water components.
4. System testing and handover, including how to use and maintain your new heat pump.
Do they make noise?
Air source heat pumps are designed to operate quietly. The outdoor units produce some sound, similar to a refrigerator, this is usually not noticeable inside the home.
What does maintenance involve?
Routine maintenance is simple and usually yearly - this involves checking refrigerant levels, filters and performance. A maintenance agreement can be provided for peace of mind.
Do I need to change my electric tariff and meter?
Not always, but switching to a time-of-use tariff can help you to reduce running costs. In some cases a smart meter or dual rate tariff may be recommended. During your free survey we can advise which would be best suited.
How much does it cost?
The cost varies depending on the size of your home and system requirements. After your survey we will provide a transparent quote with no hidden fees.
What are the running costs?
Running costs will depend on your current energy prices, home insulation and usage. Air source heat pumps are highly efficient so you can expect lower heating bills compared to traditional systems like electric or gas.
Do you need planning permission?
Air source heat pumps are classified as permitted development - meaning planning permission is not required. However, listed buildings and certain conservation areas can have restrictions. We can check this for you in your free home survey.
Your personal information will be kept private and held securely.
